These terms and conditions apply to the purchasing and shipping of products through RecyclingBin.com (the “site”). By placing an order or completing a purchase, you agree to be bound by and accept these terms and conditions.
Pricing and Specifications
All information regarding pricing, products, and services is subject to change. RecyclingBin.com reserves the right to make adjustments to pricing and products for reasons including, but not limited to, changing market conditions, discontinuation, unavailability, manufacturer price changes, and errors in advertisements.
Prices listed are net and do not include shipping charges, handling fees, taxes and/or duties, or special crating requirements for export shipment. Customers who claim exemption from taxes or duties are responsible for providing RecyclingBin.com with the necessary documentation at the time of purchase, or taxes will be added to the order. RecyclingBin.com strives to maintain prices at the lowest level; occasionally prices change without notice due to circumstances beyond our control.
Shipping
Products are shipped via FedEx Ground direct from our factory. Should an order exceed FedEx size or weight limits, a common carrier will be selected for delivery instead. Customers may always call Customer Service at 800-910-4757 to obtain shipping quotations for orders best served by common carrier. For rush shipments, please request FedEx 2nd Day or call Customer Service for special shipping requests.
All shipping charges are prepaid by RecyclingBin.com and added to the customer’s invoice. Any additional charges for services requested by the customer — including inside delivery, special routing, residential delivery, or pre-delivery notification — must be paid by the customer.
Inside Delivery
Please specify if inside delivery is needed when placing an order. FedEx does not charge for this service; however, there may be a charge when using a freight carrier. If delivery is determined to be best served by common carrier, please let Customer Service know whether you have a loading dock to accept the delivery. If there is no loading dock, "Lift Gate Service" must be requested; common carriers generally add an extra charge for this service.
Damaged Deliveries
If a product is damaged during delivery via a freight carrier, please note the damage on the carrier’s delivery receipt and request an inspection report on the damaged shipment from the carrier, to be forwarded to RecyclingBin.com within 10 business days. If possible, please photograph the damaged carton(s). Forward the inspection report, packing list, and photo to RecyclingBin.com and we will file a claim on your behalf. If the freight carrier does not offer the opportunity to request an inspection report, please refuse the delivery. Either way, the damaged item(s) will be replaced.
If a product is damaged during delivery via FedEx, please note the extent of the damage and forward this information to RecyclingBin.com. If possible, please photograph the damaged carton(s) and hold on to them so a FedEx inspector can be scheduled to verify the damage. We will replace the damaged item(s).
Payment Terms (Billing)
RecyclingBin.com accepts payment via credit card (VISA, MasterCard, and American Express) for USA customers. PayPal, check drawn on a USA bank in advance of shipment, and bank wire transfer are accepted for international customers as well as USA customers. For customers with established RecyclingBin.com credit, established credit terms apply.
Product Warranty
HexCycle® products carry a published warranty against workmanship defects and are engineered for a 25-year service life, with serviceable components so a single lid, sign, hinge, or panel can be replaced instead of the whole unit.
For warranty claims or product-specific warranty documentation, please contact Customer Service at 800-910-4757 or cs@recyclingbin.com.